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DeckoratorsMBS2020-05-08T16:32:23+00:00

Deckorators

Metro Building Products, Inc.

1151 Industrial Park Dr.
Marietta, GA 30062

Phone: (770) 591-4493

Fax: (770) 591-4687

Web: MetroBPInc.com

Hours of Operation

Monday - Friday 7am-4pm
Saturday & Sunday - CLOSED

Links

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Google Rating

4.8

Based on 124 reviews

Metro Building Products, Inc.

4.8

Randy Perry

15:26 15 Jan 22

I bought just under $5,000 of various cedar and yellow pine lumber on 12/1/2021. We used all the materials except for one unbroken, sealed pack of 6 1X6-12' CEDAR T&G V-JT at 36.91 EA for a total of 221.46 plus taxes. I attempted to return the excess material on 12/23/21. It was inspected as undamaged, full pack material with original bands and collars intact and was informed that Metro does not take back materials. I offered to pay a 15% restocking fee. After discussing this with whoever was in the back room, I was told by the CSR that Metro would take it back with a 25% restocking fee. The CSR seemed embarrassed to even tell me this. I found this price-goughing tactic to be very distasteful. The decision-maker in the back room would not even have the courtesy to tell me himself/herself. I left and will not return to buy materials from this outfit again. I had even opened a commercial account. Nowhere was it posted nor was I advised of this "new" (according to the CSR) non-return policy. I am very disapppointed with the way Metro treats its commercial customers. Beware before buying anything from Metro. I guess losing a customer and all who I tell about this experience does not matter to the owner/manager of this company. A Patriot and Veteran.UPDATE:The owner and founder of the company contacted me and offered me a full refund for the pack of cedar slats. I am very impressed with the follow up and the willingness to work with the customer. The sales associates are professional and friendly. The warehouse and delivery staff are awesome. They seem to never take a break and move constantly and speedily bringing out and loading materials on the truck or delivery to your job site. Highly recommend Metro Building Products.

Milton W

11:38 15 Aug 21

Great customer service and products.

Stephen Winnick

19:58 20 Jul 21

Ed was extremely knowledgeable and provided me outstanding customer servive.

Andrew Phillips

22:04 08 Jun 21

Great team of sales agents and the loading team was very helpful. Everyone was very friendly and eager to assist.

Anthony Threatts

17:29 11 May 21

Katie was very helpful and provided an accurate, quick quote which provided me with all of the information necessary to make a purchasing decision.

Michael Rogers

17:40 03 Mar 21

Exceptional Company. Very easy to do business with...Green Egg platinum dealer. Rec getting a quote. Customer Service is phenomenal: See Katie for the BEST deal around

Willis Wake

19:26 17 Dec 20

boy oh boy. Supply was wonderfull. Really nice folks to deal with.

Alonzo W.

18:02 15 Sep 20

Good customer service

HUNTER

02:03 19 Jul 20

Great place for good quality construction lumber. If you are looking for better grade than what home depot or lowes sells.Staff was nice, helpful, and even said they could order specialty pieces although I was in a time crunch so I went with what they had on hand.

John Wallace

23:12 05 Jul 20

I ordered cedar planks for creating a raised bed garden. The sales team were very helpful. The price was competitive and the pickup was easy and safely done. Will return for future lumber needs!

Chelsea Brown

23:52 23 Jun 20

I received my Big Green Egg delivery last week from Ed. I received awesome customer service before, during, and after the delivery. Ed is very knowledgeable and provided great information on the product use. I highly recommend Metro Building Products and don’t forget to ask for Ed!

John Hendershot

13:00 22 Jun 20

This was my first experience with Metro & although I had a problem with my initial order (quality) , let me tell you, my salesman, Joe McKenzie, took care of the situation (no question). Its over an hour away for me but... I'll be back. Great wood.Thanks Joe.

Amy Solomon

10:26 10 Jun 20

They have a wonderful staff who are always there to help you. The store is always well stocked and they have a great selection!

Sara Green

21:29 22 May 20

We made the decision to purchase our Big Green Egg from Metro Building Products because they are a Platinum Dealer and they have excellent prices. We are so glad we did! Ed is super knowledgeable, friendly, and professional, and not only can he answer any questions you have, he delivers your egg and shows you how to use it. I highly recommend that you purchase your Big Green Egg from them!

Kelly Castleberry

20:59 12 May 20

I found this marvelous place just surfing around on the web after conversing with a friend about the purchase of an EGG. I had nooooo idea what was in store for me other than the reviews that peaked my curiosity!🤔. So, I made a conscious effort to go pass this place and see what the hype was all about. I am glad I did, let me tell you. I went to the door, but it was locked, so I called the number listed on the door. Althoughat this time they were only taking orders through the call center and not face to face in the showroom; they made a huge exception! They immediately made it possible to meet with Joe, the manager right then and there. Joe sold me on the product (Large Egg) with his professionalism, honesty, integrity, and no pressure hassle to purchase. The package deal was phenomenal by far. The EGG expert Ed came and set up the Egg and was also very professionally, courteous, respectful, and patient. I will give infinity stars because a part was missing for the temperature dial and instead of mailing it, by golly Ed delivered the piece the VERY next day. This is top notch service at its best! Thanks Joe and Ed. You totally rock the house🙃😊😁🤗😘

Dwayne Peterson

20:23 16 Apr 20

I requested a quote, received acknowledgment within 5 minutes. Got my quote in about 20 minutes. I am impressed with the quick reply. Great customer service!!!

Stirling Simmons

19:31 31 Mar 20

Outstanding expertise and service. Their resident EGGpert Ed delivered and assembled our new BGE and was very helpful with tips and tricks while breaking it in over the first fire. Highly recommend.

thozeguysagain

12:37 23 Jan 20

This was my first time going to an actual lumber yard that's not just a Home Depot or Lowes. It was recommended to me by my brother in law. Within a minute of walking through the door, Wayne Jenkins greeted my wife and I. He answered all of our questions and was extremely helpful. After we ordered what we had come for, he even printed us out a quote for a bunch of other cuts of lumber we would potentially be needing in the future for our home renovations. By the time we walked out the front door, they already had a fork lift coming around the corner with everything to be loaded in. Even the guy who was driving the forklift was extremely pleasant! Great customer service and great quality wood. I will definitely be back in the future when needing more lumber.

Benjamin Key

17:15 04 Dec 19

I recently purchased a large Big Green Egg package from Metro Building Products and from start to finish the process and customer service was outstanding. After requesting an online quote, I was promptly contacted from Katie who made sure I got everything I needed and wanted. The pricing is the best in town. After making the purchase, Ed came out to my house (on his day off) and set-up the unit and gave me a thorough tutorial on how to use the egg. These guys are 1st Class and I highly recommend them for your Big Green Egg purchase.

dawn huynh

18:32 19 Nov 19

Let me tell you guys!! ED is WONDERFUL! Very prompt very personable very professional. His knowledge of the big green egg is phenomenal. My future business will continue with metro building products.

Phoelicia Phillips

18:01 05 Nov 19

Katie was so responsive and helpful! Salesperson listed is Joe - so if he had something to do with the quick turnaround quote, then thank you to him too! Prices are great and customer service fabulous! Thanks Katie!

chuck beck

14:00 19 Oct 19

I just bought a green egg. Ed is and amazing salesman and green egg guru. He came out the same day I purchased the egg set it up dialed it in and I was on my way that evening grilling ribeye steaks and they were great. By the way thanks Ed. Don’t waste your time looking for a deal from other stores they have the best price around.

Joey Polk

01:01 16 Jul 18

It is always more enjoyable to do business with good people. I go to MBP for the great products, I keep going because of people, price, and service.

Joey Polk

14:13 26 Jul 17

It is always more enjoyable to do business with good people. I go to MBP for the great products, I keep going because of people, price, and service.

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